CSR-automotive

[TuscaniCustomsStrich-50-Fahrer]

Hi guys,

I'm just curious if someone has ever purchased some parts from this company? I contacted them a month ago but never got response.
They have complete lip kit with spoiler, grill and eylines for genesis.

Front lip http://de.csr-shop.info/public/catalog_xmlxslproducts.aspx?art=viewproduct&suid=315&zid=0b7f082b-634e-40ea-b8e1-04639a6f9d48&productid=47040364
Rear diffuser http://de.csr-shop.info/public/catalog_xmlxslproducts.aspx?art=viewproduct&suid=315&zid=0b7f082b-634e-40ea-b8e1-04639a6f9d48&productid=47046505
Spoiler http://de.csr-shop.info/public/catalog_xmlxslproducts.aspx?art=viewproduct&suid=315&zid=0b7f082b-634e-40ea-b8e1-04639a6f9d48&productid=46747552
Eyelines http://de.csr-shop.info/public/catalog_xmlxslproducts.aspx?art=viewproduct&suid=315&zid=0b7f082b-634e-40ea-b8e1-04639a6f9d48&productid=47552127
Grill http://de.csr-shop.info/public/catalog_xmlxslproducts.aspx?art=viewproduct&suid=315&zid=0b7f082b-634e-40ea-b8e1-04639a6f9d48&productid=48369533
Sideskirts http://de.csr-shop.info/public/catalog_xmlxslproducts.aspx?art=viewproduct&suid=315&zid=0b7f082b-634e-40ea-b8e1-04639a6f9d48&productid=47047124

[1220 MoppiBeziehung mit dem Forum]

Yes I did. Some of us ordered the Eyelines, because they are legal in Germany with TüV certificate. Communication is really not the best, but they always answered within a day. Perhaps they are not used to the English language. No idea.

What did you want to know?

[TuscaniCustomsStrich-50-Fahrer]

I just send them email with business proposal, asking if they would be interested in me selling their parts, I would list all their parts on my site, helping them getting customers worldwide.
I thought of the option that they simply didn't replied because they aren't fluent in english but whenever I contacted some german company I got fast response in prety good english.
Looks like they aren't like that.

[1220 MoppiBeziehung mit dem Forum]

I could offer to call them and ask what the problem is.

[TuscaniCustomsStrich-50-Fahrer]

It would be very nice if you could do that for me just to see what the problem is.

[soluCo-Admin]

Maybe throw them a message on ebay.de - they might not check their mails constantly? I have no clue why they shouldn respond.

[TuscaniCustomsStrich-50-Fahrer]

I have just send them message over ebay. They don't have any parts for genesis listed in their ebay store though.

[soluCo-Admin]

They do.


http://stores.ebay.de/CSR-Tuning/HYUNDAI-/_i.html?_fsub=4499168012&_sid=40975522&_trksid=p4634.c0.m322

[TuscaniCustomsStrich-50-Fahrer]

Thank you.

[Mafioso1337ForumsNerd]

I have here, some parts. Front Flaps; rear spoiler, fog cover and side skirts.

[TuscaniCustomsStrich-50-Fahrer]

Ok can you or someone else post some pictures to see how these parts look in real life pictures? They only have generic pictures on their website.

[1220 MoppiBeziehung mit dem Forum]

I can show you the Eyelines unpainted.




Last weekend I made a picture of the rear diffuser but I have to search for it at home.

[TuscaniCustomsStrich-50-Fahrer]

O nice thank you very much. They are similar to FNB eyelines, just a bit longer http://tuscanicustoms.com/upgrades-genesis-eyelines-foglight-bezels/1033-fnb-bliss-eyelines-genesis-coupe.html
Spoiler also looks very much like M&S wide style spoiler http://tuscanicustoms.com/spoilers-genesis-ixion-sequence-artx-bbm/410-ms-carart-wide-style-lip-spoiler-genesis-coupe.html
Front lip is unique as it's split design, two parts as all other lips are made from one piece.

Haven't gotten any reply from them until now   

[1220 MoppiBeziehung mit dem Forum]

Actually very similar. Seems they copied a little bit.

I will try to call them later.

[TuscaniCustomsStrich-50-Fahrer]

I just got their response over ebay telling me where to send email so we will see. Maby you won't have to call them after all. Thank you.
I guess they copied them prety much   

[TuscaniCustomsStrich-50-Fahrer]

I got reply from CSR, they gave me an email, I have send them my email again but no response yet.

[TuscaniCustomsStrich-50-Fahrer]

It's two months since I have send them email and nothing happened. I contacted them again over facebook a week ago and no response.
I guess they don't care if someone is interested in their products so I think it's not worth bothering with them at all.

[1220 MoppiBeziehung mit dem Forum]

Exactly the impression I have got of them. Communication is crappy. Please say if I should give them a call.

[TuscaniCustomsStrich-50-Fahrer]

I would appreciate if you can call them and tell them I'm interested in selling their parts, becoming their dealer. Their market for genesis parts would become much bigger with my help than what they have now.
I'm just worried I would have problems reaching them to place order in case they accept me as their dealer. This is only thing that worries me. If I need to order something I need reply in max 3-4 days, any longer is to long. Next day reply is best of course.

Tell them this and we will see what they say. Thank you very much for your help  

[1220 MoppiBeziehung mit dem Forum]

I gave them a call. They could not find you in their system. -.- But they gave me a hint. Register here under the point "Registrierungsformular". They will contact you automatically. If this also does not work within two weeks drop me message and they will receive a very distinctive call.

[TuscaniCustomsStrich-50-Fahrer]

It's no surprise they couldn't find me if they never repiled me or entered my info into their system. I registered and I hope to get some response. They help me and I help them
Thank you very much for your help.

[TuscaniCustomsStrich-50-Fahrer]

It's 2 weeks and nothing happened Moppi. They realy lack some business skills. It's time to give them a call and ask if they care about people who would like to offer their parts to the whole world or not. Thank you for your help.

[ApoGenny Freak]

Do you really want to take orders from your customers for parts from them if they have such a bad support over that whole time? You will not do you a favour with that business I think!

[1220 MoppiBeziehung mit dem Forum]

It's 2 weeks and nothing happened Moppi. They realy lack some business skills. It's time to give them a call and ask if they care about people who would like to offer their parts to the whole world or not. Thank you for your help.

So you registered under the point I told you?

Register here under the point "Registrierungsformular".

[TuscaniCustomsStrich-50-Fahrer]

Do you really want to take orders from your customers for parts from them if they have such a bad support over that whole time? You will not do you a favour with that business I think!

No I don't want to deal with such comopany at all. If they can't reply to one email than it can only get worse. If I offer their products and than I get order and they don't reply to my email asking to get some parts than it's a disaster.

Moppi yes I did registered using that formular and waited for 2 weeks as you said and as expected nothing happened. I would just like to know why is it so hard to answer one email.

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